Lateness

In the event that a client is late for an appointment, client will receive the remainder of the time that is left in their session. It is strongly suggested to arrive 10 minutes earlier then your appointments starts to avoid lateness.

No shows

Exception can be made in certain situations when not showing up for your appointment occurs. However, repeated no shows will result in required payment at the time of booking. Be sure to cancel your massage 24 hours before your session to avoid pre- payment in the future. Please respect the time of your massage therapist, who is waiting and ready for you to show up for your appointment.

Cancelation

If you can no longer keep or your appointments please cancel no later then 24 hours before the day of your session. Failure to cancel can result in pre-payment before your next appointment.

Pregnancy

Pregnant clients must be at least 12 weeks (2nd trimester) pregnant in order to receive a prenatal massage. Thriver Mom massage is the only massage offered to pregnant women on the menu. Hot stones, cupping, and use of the hypervolt are not offered to pregnant clients.

Age

We only offer massage services to clients 15 years of age and older. Clients under the age of 18 will have to get a form signed by a parent that they and the child consent to receiving a service. Parent must stay in the building until massage is done. Massage therapist must be the same gender as the minor client gender assigned at birth.